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Customer Support Officer, Limassol

A well-established & regulated Investment Firm located in Limassol, is looking to hire a Customer Support Officer.

Responsibilities:

- Handle all client queries via live chats, emails and phone calls

- Be the first point of contact for existing clients and assist internally, all other departments according to their needs.

- Process appropriate verification procedures according to client classifications daily

- Any other duty assigned by the Customer Support department.

Requirements:

- Bachelor’s or Master’s Degree

- 1 year of experience in a customer support OR sales role within the industry

- Excellent knowledge of the English Language both written and oral.

- Organized, diligent and detail oriented.

- Computer literate, good capacity of Microsoft Office applications.

- Professionalism, work ethic, Self-motivation and a Team player.

- Positive can-do attitude.

- Willingness to do morning and afternoon shifts on a weekly basis.

- Flexible to work on Cyprus Public holidays on rotation.

- Working Hours 09:00-18:00 (1 hr. lunch break) & 14:00 – 22:00 / Monday - Friday.

Benefits:

- Attractive remuneration package based on qualifications and experience.

- 13th Salary.

- Medical Insurance

- And many more!

If you wish to apply for this role, please send your updated CV to Stella Theodoulou at career.careeresti@gmail.com quoting ‘Customer Support Officer / R5VVR’ on the email’s subject line. Please note that only shortlisted candidates will be contacted.

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