• CareerEsti

Customer Support Officer, Limassol

A well-established & regulated Investment Firm located in Limassol, is looking to hire a Customer Support Officer.


Responsibilities:

- Handle all client queries via live chats, emails, and phone calls and any other duty assigned by the Customer Support department

- Process appropriate verification procedures according to client classifications daily

- Be the first point of contact for existing clients and assist internally, all other departments according to their needs


Requirements:

- University Degree

- 1-year experience in a Customer Support OR Sales OR Back Office position within the industry

- Deep Understanding and experience with financial products and ETDs such as Futures & Options, will be considered a big advantage

- Organized, diligent and detail oriented

- Computer literate, good capacity of Microsoft Office applications

- Professionalism, work ethic, Self-motivation and a Team player

- Positive can-do attitude

- Excellent knowledge of the English language both written and oral (any additional language will be considered an advantage including Italian, Spanish, French, German, etc.)

- Willingness to do morning and afternoon shifts on a weekly basis

- Flexible to work on Cyprus Public holidays on rotation


Working Hours:

09:00-18:00 (1 hr. lunch break) & 14:00 – 22:00 / Monday - Friday


Benefits:

- Attractive remuneration package based on qualifications and experience

- 13th Salary

- Medical Insurance

- And many more!


If you wish to apply for this role, please send your updated CV to Stella Theodoulou at career@careeresti.com quoting ‘Customer Support Officer’ on the email’s subject line. Please note that only shortlisted candidates will be contacted.

CareerEsti HR & Recruitment Services Limited is a licensed Private Employment Agency, by the Ministry of Labour, Welfare and Social Insurance (Cyprus), since 2019 (LN:370)

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